The website [Restaurant Domain] (hereinafter: the “Website”) is the official online presence of the restaurant Lalane (hereinafter: the “Restaurant”), which is owned and operated by [Company Name], with registered office at [Company Address], VAT [VAT Number], Tax Office [Tax Authority], GEMI [GEMI Number] (hereinafter: the “Company”).
By accessing and using the Website, you accept these Terms and Policies.
1.1. Purpose of the Website
The Website provides information about the Restaurant, its menu, hospitality services, as well as news and events.
1.2. Table Reservations
Reservations are not carried out directly on the Website. When a user chooses to make a reservation, they are redirected to a third-party reservation platform (e.g., e-table, ihost, or another).
The Company is not responsible for:
– the accuracy of the information entered by the user on the external platform,
– the reservation, cancellation, or payment policies of the platform,
– any technical issues arising outside the Website.
1.3. Contact – Newsletter
The Website includes:
– A contact form for questions/requests.
– A newsletter subscription option for updates and offers.
Using these features implies the processing of personal data, as described in this Policy.
1.4. Intellectual Property Rights
All content of the Website (texts, photos, logos, graphics, files, code) is the intellectual property of the Company and/or third-party partners and is protected by applicable law.
Copying, distribution, or modification without prior written consent is prohibited.
2.1. Data Collection
The Company collects:
– Information you provide through the contact form (name, email, phone number, message).
– Information provided upon newsletter subscription (email, optionally name).
– Automatically collected data via cookies (IP address, device type, browser, visited pages).
– Reservation data via an external platform (payment details are not stored by the Company).
2.2. Purposes of Processing
Data are used for:
– Communication with users.
– Sending newsletters.
– Analyzing website traffic and improving user experience.
– Promoting services via marketing tools (e.g., Facebook Pixel).
2.3. Legal Basis
– Consent (newsletter, marketing cookies).
– Contractual necessity (communication, reservations).
– Legitimate interest (site usage analysis).
2.4. User Rights
You have the rights to information and access, rectification, erasure, restriction of processing, objection, and data portability as well as the right not to be subject to automated – decision making, including profiling.
You may withdraw your consent at any time.
Contact: [Company GDPR Email]
2.5. Data Retention
– Contact data: up to 12 months.
– Newsletter data: until withdrawal of consent.
– Cookies: according to the Cookies Policy.
2.6. Data Security
The Company makes significant efforts and takes all necessary preventive measures to ensure the confidentiality and security of personal data, as well as to prevent their distortion, damage, destruction, or unauthorized access by third parties. The technical and organizational security measures we implement incorporate state-of-the-art technology. We also maintain appropriate administrative, technical, and physical safeguards designed to protect the personal information you provide from accidental, unlawful, or unauthorized destruction, loss, alteration, access, disclosure, or use.
It should also be noted that, in addition to the implementation of the aforementioned technical and organizational security measures and safeguards for the overall protection of personal data, it is recommended that you exercise particular caution with regard to potential risks associated with the use and operation of the Internet.
3.1. What are Cookies
Cookies are small text files that are placed on your device by the websites you visit. They are widely used to make websites function or operate more efficiently, as well as to provide information to website owners. They allow us to offer you the best possible browsing experience and to understand how you use our website.
Cookies that are strictly necessary for the operation of the website are enabled by default. You may delete or block non-essential cookies; however, certain parts of our website may not function properly without them. By using our website, you consent to the use of functional cookies.
3.2. Types of Cookies We Use
– Necessary Cookies: required for the basic operation of the Website.
– Performance/Analytics Cookies: to analyze website traffic (e.g., Google Analytics).
– Marketing Cookies: for personalized advertising (e.g., Facebook Pixel).
None of the above categories collect personally identifiable information.
3.3. Managing and Deleting Cookies
Most web browsers allow you to manage the majority of cookies through your browser settings. For more information on the general use of cookies, which cookies have been placed on your computer, and how to manage or delete them, please visit www.allaboutcookies.org.
In any case, upon your first visit to our website, your consent is requested for the use of cookies, to the extent that they are not strictly necessary for the basic functioning of the website.
3.4. Information Collected Through Automated Means
When you visit this website, we collect certain information through automated means using technologies such as cookies, web server logs, and web beacons.
We may use third-party web analytics services on this website and its applications. These services employ technologies such as cookies, web server logs, and web beacons to help us analyze how visitors use the site. Information collected through these means (including IP addresses) is shared with these service providers, who use the data to evaluate website usage.
Upon visiting our website, your consent is requested for this processing, as well as for the use of cookies as described above.
4.1. Limitation of Liability
The Company makes every effort to ensure the accuracy of the information on the Website but does not guarantee completeness or timeliness. It is not liable for damages arising from the use of the Website or third-party links.
4.2. Amendments
The Company reserves the right to amend these Terms and the Privacy and Cookies Policy. Changes apply from the date of publication on the Website.
4.3 Governing Law
These Terms and Policies are governed by Greek law. Competent courts: [City of Company Headquarters].
